Plan Administrators

Solutions to help you invest in your plan members.

Our Value to You

Flexible Plan Design

Unique Cost-Containment Solutions

Personalized Member Experience

Personalized Member Experience

Managing Health made easy, on the eProfile™ app

Bilingual Customer Response Centre

Innovative Technology

Innovative Technology

Member eProfile™ app

Falcon - Our comprehensive claims adjudication system

Extensive Analytics Capabilities

Additional ClaimSecure Offerings

Additional ClaimSecure Offerings

SecurePak™ – ClaimSecure’s ASO and Canada Life’s pooled products

White label custom branding available to clients

Freedom to Choose™ health and dental insurance from Canada Life. Learn More

Cost Management Solutions

Rely on our expertise in designing clinical programs and preferred pharmacy networks to provide innovative cost management solutions.

Protects the plan against the financial impact of high-cost Specialty Drugs and includes coverage navigation services to help find alternative funding for high-cost Specialty Drugs.

Risk management program that optimizes the use of benefit dollars for Specialty Drugs.


National prescription drug savings program through our exclusive retail and online pharmacy network offering un-matched savings and convenience.


Drug savings program for maintenance medications through our exclusive online pharmacy partner network.

Clinical Support Services​

Clinical expertise and guidance to offer plan members and their dependants with appropriate drug management solutions

ClaimSecure offers a complete suite of drug plan designs, including traditional prescription drug plans, prescribed plans, and government formulary plans. In addition, we offer custom-managed formularies to meet our clients’ specific requirements. All new drugs are evaluated monthly, based on their indicated use, efficacy, safety, cost and value to our clients.

Certain drugs can only be reimbursed through a clinical review process called Special Authorization. These drugs are typically high in cost or have the potential for inappropriate use. To get coverage for these drugs, members must meet the pre-established clinical criteria set out in the ClaimSecure™ Special Authorization Drug and Approval Guidelines.

Plan Management Solutions

When precision and the personal touch matter, we bring our experience in plan administration, claims management, and business processes to deliver the right solutions for you.

National coverage, with fast and reliable adjudication processing for eligible health and dental claims.

  • Drug
  • Health
  • Dental
  • Healthcare Spending Account
  • Wellness Spending Account
  • Cost Plus

A dedicated team with a collaborative approach to plan design and claims management, ensuring comprehensive and cost-effective solutions.

  • Client Day-to-Day Account Management
  • Flexible Plan Designs
  • Online Enrolment and Eligibility Management
  • Online Reporting and Dashboards
  • Invoicing and Remittance

Product flexibility addresses each client’s need with financial security in the event of catastrophic claims.

  • Out of Country Travel Insurance
  • Stop Loss Pooling
  • Special Investigations Unit and Fraud Management

Delivering the best plan member experience using a technology driven and mobile first approach that makes managing health easy.

  • Intuitive Member eProfileTM Mobile App
  • Electronic eCard
  • Extended Member Call Centre Hours
  • Online Plan Coverage
  • eClaims & PhotoClaims

Freedom to ChooseTM health and dental insurance

Do you have plan members who are retiring, leaving the company, or are ineligible for group benefits Freedom to Choose™ health and dental insurance from Canada Life can help. Share this link with them so they can learn more about the available plans.