Contact Us

If you have any questions about ClaimSecure or need further information or forms, please do not hesitate to contact us.
  • Claims
  • Client Services
  • Clinical Services
  • General Inquiries
  • Sales


For claims inquiries, members may contact ClaimSecure weekdays from 7:00 a.m. to 11:00 p.m. EST.
This service is also extended for drug benefit inquiries from 11:00 a.m. to 4:00 p.m. EST on Saturdays.

Claims or Receipts:
ClaimSecure Inc.
P.O. Box 6500 Station A
Sudbury, Ontario
P3A 5N5

Toll Free: 1-888-513-4464
Fax: 1-866-613-0530
service@claimsecure.com

Customer Response Centre
Toll Free: 1-888-513-4464

Drug:
Hours of Service:
7:00 a.m. – 11:00 p.m. EST  (Mon-Fri)
11:00 a.m. – 4:00 p.m. EST (Sat)
Toll Free:  1-888-513-4464
service@claimsecure.com

Dental and EHC:
Hours of Service:
7:00 a.m. – 11:00 p.m. EST (Mon-Fri)
Toll Free: 1-888-513-4464
service@claimsecure.com



Natalka Kaszczij
Director, Client Services

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3027
Toll Free: 1-888-479-7587, ext 3027
Fax: 905-949-3029
n.kaszczij@claimsecure.com

Ellen Trotman
Director, National Accounts

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3014
Toll Free: 1-888-479-7587, ext 3014
Fax: 905-949-3029
e.trotman@claimsecure.com



Client Service Associates

Kaye Goshine
Senior Client Service Associate

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3019
Toll Free: 1-888-479-7587, ext 3019
Fax: 905-949-3029
k.goshine@claimsecure.com
Territory: Ontario, Maritimes, Quebec

Baljinder Vanvat
Client Service Associate

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3015
Toll Free: 1-888-479-7587, ext 3015
Fax: 905-949-3029
b.vanvat@claimsecure.com
Territory: Ontario

Carol Harvey
Client Service Associate

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3021
Toll Free: 1-888-479-7587, ext 3021
Fax: 905-949-3029
c.harvey@claimsecure.com
Territory: Ontario

Shannon McShane-Reed
Client Service Associate

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3005
Toll Free: 1-888-479-7587, ext 3005
Fax: 905-949-3029
s.mcshane-reed@claimsecure.com
Territory: Ontario, Western Canada

Sandra Cuthbert
Client Service Associate

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-2322, ext 3044
Toll Free: 1-888-479-7587, ext 3044
Fax: 905-949-3029
s.cuthbert@claimsecure.com
Territory: Ontario, Western Canada


Nicole Kase
Client Service Associate

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-2322, ext 2355
Toll Free: 1-888-479-7587, ext 2355
Fax: 905-949-3029
n.kase@claimsecure.com
Territory: Ontario, Quebec



Client Service Support Team:

Fameeda Baksh
Client Service Coordinator

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3022
Toll Free: 1-888-479-7587, ext 3022
Fax: 905-949-3029
f.baksh@claimsecure.com

Meshelle Hamlet
Client Service Coordinator

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3012
Toll Free: 1-888-479-7587, ext 3012
Fax: 905-949-3029
m.hamlet@claimsecure.com

Sarah Milicevic
Client Service Coordinator

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3007
Toll Free: 1-888-479-7587, ext 3007
Fax: 905-949-3029
s.milicevic@claimsecure.com

Melanie Gravelle
Client Service Coordinator

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-2322, ext 3039
Toll Free: 1-888-479-7587, ext 3039
Fax: 905-949-3029
m.gravelle@claimsecure.com


Linda Lin
Director, Clinical Services and
Pharmacy Relations

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3018
Toll Free: 1-888-479-7587, ext 3018
Fax: 905-949-3029
l.lin@claimsecure.com



Head Office
ClaimSecure Inc.
City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2

Telephone: 905-949-2322
Toll Free: 1-888-479-7587
Fax: 905-949-3029

Operations Centre
ClaimSecure Inc.
40 Elm Street, Suite 225
Sudbury Ontario
P3C 0A2

Mailing address:
ClaimSecure Inc.
P.O. Box 6500 Station A
Sudbury, Ontario
P3A 5N5

Telephone:  705-673-2541
Toll Free:  1-888-513-4464
Fax: 705-673-5968


Dave Wowchuk
Vice President, Sales

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3000
Toll Free: 1-888-479-7587, ext. 3000
Fax: 905-949-3029
d.wowchuk@claimsecure.com


Bob Carter
Director of Sales, Western Canada

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3030
Toll Free: 1-888-479-7587, ext. 3030
Fax: 905-949-3029
b.carter@claimsecure.com
   
Chris Bromley
Director of Sales, Eastern Canada

City Centre Plaza
1 City Centre Drive, Suite 620
Mississauga, Ontario
L5B 1M2
Direct Line: 905-949-3016
Toll Free: 1-888-479-7587, ext. 3016
Fax: 905-949-3029
c.bromley@claimsecure.com