Why ClaimSecure?
There is a distinct advantage to choosing ClaimSecure as your health benefit plan administrator – an advantage based on our five pillars of success:
1. Our peopleOur knowledgeable, experienced employees represent the best and brightest in the industry, allowing us to offer extensive in-house expertise in areas such as:
- Technology development and implementation
- Network and internet-based transaction processing and reporting
- Pharmacy, dental and medical health benefit plan design and management
In order to ensure that our systems applications meet our clients' specific requirements, virtually all of our systems design, development and implementation is executed by our own in-house systems development team.
2. Our creativity and innovationClaimSecure is an industry leader in developing and launching innovative products and technology solutions designed to effectively manage and reduce healthcare expenses. Our many first-to-market services include:
- National online real time drug and dental adjudication systems using a single pay direct health benefit card
- Internet-based claims reporting system
- Internet Application Service Provider (ASP) model for claims processing and plan administration, including full white label website capabilities
3. Our customer supportWe support and empower our customers to make informed health management decisions by:
- Assigning an experienced Client Service Associate (CSA) to each client
- Providing and applying significant clinical and health plan management expertise
- Publishing and adhering to printed performance standards
- Offering a variety of member and customer assistance programs including the following:
- National bilingual call centre
- ClientSide Newsletter and Drug Review publications
- Web-based Health Library
4. Our balanced approachWe are acutely aware that our clients are seeking to achieve a rational balance between benefit plan cost, benefit plan design, and employee wellness. Many of the enhanced services we provide (Special Authorization Programs, Formulary Design, Drug Utilization Review, etc.) leverage our significant experience and the clinical and health benefit expertise of our staff members, to ensure that our clients develop and maintain effective and balanced health benefit plans.
5. Our commitment to meeting the needs of our clientsOur clients range from insurance brokers and third-party administrators, to unions, associations, corporations, and large insurance companies. Our customized solutions, products, and services are unique to each client – allowing each of them to maximize the value they derive from their health benefits plans.